Call or write
0948 128 000 or daniela@nakolace.sk. Give us the date, the number of people, and whether anyone has an allergy. Those three facts tell us almost everything.
How to order
An order becomes binding for us when we confirm it – not when you send it. It sounds formal, but it is there so we never promise you a slot that someone took an hour earlier.
Phone, e-mail or the form. Always with 48 hours' notice.
How an order works
An order becomes binding for us when we confirm it – not when you send it. It sounds formal, but it is there so we never promise you a slot that someone took an hour earlier.
We work out the details
Flavour, size, inscription, decoration. If you are unsure, we will advise – we know what gets eaten at a wedding and what stays on the tray.
Confirmation and deposit
We send you a summary with the price. For orders above 100 € we ask for a 30 % deposit, payable by card, bank transfer or cash at the shop.
We bake
The day before your date. If something goes seriously wrong that day – and once a year it does – we call you immediately, not an hour before collection.
Collection or delivery
Collect it from us on the square, or we bring it to you. The balance is settled on handover – in cash, by card, or online in advance.
Pâtisserie in Rača
Please order at least 48 hours ahead
Minimum order 15,00 €
Payment
We take cash, cards and online payment in advance. For companies we issue an invoice with 14 days to pay – just send us your company number and billing address. You get a receipt with every order, whether you ask for one or not.
Deadlines
A standard order: 48 hours ahead. A custom cake with decoration: a week is safer. A wedding or an event of over 100 pieces: a month, more in summer. Fridays, Saturdays and the days before public holidays fill up first – a Saturday slot is usually gone by Wednesday.
Changes and cancellations
You can change an order up to 48 hours before the date; after that the ingredients are bought and the sponge is usually already baked. You can cancel at any time; if you have paid a deposit and cancel less than 48 hours ahead, we keep it – it covers the ingredients and the time we had set aside for you.
Larger orders
For more than 100 canapé sweets, tartlets or sandwiches we need at least a week, and we would rather talk it through in person – the difference between one hundred and two hundred pieces is, for us, the difference between a normal day and a night in the kitchen. For corporate events we can also bring savoury platters and set everything out on site.
